Judges' Reports

Large Conveyancer of the Year 2015 (Bronze)

Sunday Times Estate Agency of the Year Awards 2015 -

"This is a proactive and dedicated practice which takes a no-nonsense approach to working with agents and consumers. This attitude extends to every area of the business: having identified a requirement to grow the firm, the directors have expanded the offices in order to operate in a more efficient manner. They have spent time researching the business practices, and have amended the training programme in order to address any weaker areas or skills gaps.

​They hold monthly brainstorming sessions with key agents to improve communication and understanding of the different drivers of each stakeholder. Procedures are then adapted accordingly. To aid communication, the CMS has additional layers to notify other conveyancers, brokers, agents and insurers at various stages as they are reached as well as alerting them as to any potential issues, so that all parties are kept in the same loop. The company is very risk focused and has employed the services of external compliance companies to reduce pressure on the fee earner."

 

 

Regional Firm of the Year, Yorkshire and North East (Winner) 

Overall Conveyancing Firm of the Year (Silver)

- The LFS Conveyancing Awards 2015 -

"As in previous years APL continue to show they are a focused and strong Conveyancing Firm. They had very good scores in both compliance and mystery shopping and the judges were impressed with the attention to details and in particular their efforts to manage capacity. This ensures they can cope with work levels rather than taking on work that would be difficult to service as we have seen in many cases in recent years"

Mystery Shopper Report: "Reception were very thorough taking down all my details. I was then passed to Beth who explained the quotation in detail and said she would email a copy. Beth was professional and friendly and I felt I would be very happy using this company. She said that as I had "googled" the company I would have seen their website and I had seen all their awards which they were very proud of"

 

 

Best Conveyancing/Legal Search Service 2015 (Commended)

Moneyfacts awards 2015 -

"A commended spot at a highly respected ceremony that highlights the best products and services offered within the personal finance sector is fully deserved by Advantage Property Lawyers. Voting feedback suggests that in the Conveyancing Service category, when it comes to speed of contact and producing reports, as well as the quality of experience in the marketplace, Advantage Property Lawyers is a leading Conveyancing Specialist." 

 

 

Large Conveyancer of the Year 2014 (Silver)

- Sunday Times Estate Agency of the Year Awards 2014 -

"The directors at Advantage have a clear understanding of the business direction and they have spent considerable time filtering this message down to all the staff to guarantee their buy-in. They employ a dedicated Customer Services Team to provide the first point of contact for all potential clients. This is a team that has been trained to understand the sensitivities and stresses of moving house so they are able to fully empathise with the client's needs.

 

The directors are keen to remove as much stress and pressure from the fee earners as possible so they have put in place a first class support system consisting of dedicated and passionate individuals, which includes both employees and outsourced entities where appropriate. This ensures the fee earner can prioritise their time for liaising with all involved parties. Their use of the CRM system is exemplary and strikes the perfect balance between technology and people."

 

 

Large Conveyancer of the Year 2013 (Silver)

- Sunday Times Estate Agency of the Year Awards 2013 -

"The judges could see this is a company that punches above its weight. It was evident that the client always   comes first; the friendly team consistently looks at how they can improve and develop, and they make a real effort to compete with the nationwide companies.

 

Compliance is immaculate with a concrete focus on risk management and they are currently recruiting a Compliance Manager to support the Head of Legal Practice. Communication is exemplary whether written, on the phone or face to face but most importantly results and actions from any contact are followed up and dealt with. This team understands the importance of trustworthy relationships between all parties involved in the moving process, and the company is an Ambassador for The Conveyancing Association Pledges. Customers are treated fairly and the service they receive is fully tailored and amended throughout the transaction."

 

 
Yorkshire & North East Conveyancing Firm of the Year (Gold)
Overall Conveyancing Firm of the Year (Silver)
 

- LFS Conveyancing Awards 2013 -

 "The judges felt this was a very strong entry across all judging criteria and significantly ahead of the competition. APL take a strong approach in regards to risk management and compliance alongside a robust monitoring and review of customer service, staff training and development. They also demonstrated growth in market share in challenging market conditions."

 

 

 

 

 

 

 

Small Conveyancer of the Year 2011 (Silver)

- Sunday Times Estate Agency of the Year Awards 2011 -

‘This business takes a collaborative approach in all it undertakes. Its working ethos is based on robust practices and tried and tested methods, technology is used to aid this rather than replace the personal touch.

Solid data measures timescales and client contact at every turn the management team strive to continuously improve these already pleasing results.

Lead generation and referrals are strong, mainly due to the communication between all parties and it has a clear claims record.

Regularly audited, the directors share the results with the agents so the client in turn can see them and be reassured they are in safe hands.’

Award 2011